The person behind Elite Business Solutions

I started EBS in 2024 with a simple grudge: business owners deserve better than hold music.

Elite Business Solutions exists because I kept watching the same scene play out — a small business owner, mid-rush, with a payment terminal down and a 1-800 number telling them their call was important. Payments are the bloodstream of a business. When they stop, everything stops, and "we'll open a ticket" isn't an answer.

So I built the alternative I wanted to see: merchant services with a real person attached. When you work with EBS, you have my cell. Terminal acting up on a Saturday night? Text me. Weird line on your statement? Call me. Wondering whether that funding offer in your inbox is any good? Ask me. I'm available 24/7, and it's genuinely me — not a call center wearing my name.

The "solutions" in the name is bigger than payments. I help my businesses with merchant services (the right terminal or POS, priced honestly), funding (working capital with terms you'll actually understand before signing), and marketing (from customer-experience ideas to shoutouts across the EBS network — because I'd rather brag about your business than mine).

I'm based in Connecticut and serve business owners across the Northeast — the same states on my logo. Restaurants, liquor stores, mini-marts, salons, trades, B2B — if you take payments, we'll have plenty to talk about.

Your Business Is Personal to You. It's Personal to Me, Too. That's why when you call I show up.

— Miranda Bergeron, Owner & CEO